We normally ship items within one business day of receiving payment.
We normally make orders within 1 business day of receiving payment. Estimated shipping times (once order has been mailed) are: North America: 2-5 business days, Canada: 1-3 weeks, Europe: 2-3 weeks. I'll do my best to meet these shipping estimates, but cannot guarantee them.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns, exchanges, and cancellations. Just contact me within 14 days of delivery and ship items back to me within 30 days of delivery. You can request a cancellation before item has shipped. Once an item has shipped you cannot request a cancellation. ** PLEASE NOTE ** Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address and contact information to communicate with you about your order, fulfill your order, and/or for legal reasons (like paying taxes). Email addresses are never sold or shared with anyone.